What measures are you taking in-store to protect your customers and employees from COVID-19?

All staff will be wearing face protection
It is mandatory for masks to be worn by customers (they will be available for purchase at the store if you do not have one)
Only two visitors per household permitted and an appointment is required – please see “How do I book an appointment?” for details as appointment times are limited
We have increased our cleaning protocols to ensure a safe shopping environment
We are cleaning and disinfecting high-touch areas and surfaces more frequently, including changing rooms, counters, and cash registers
Hand sanitizing stations have been placed at all our store entrances
The number of people allowed in the store at once will be limited, our store staff included
We have placed health and safety standards signage throughout your store to remind you of the social distancing and safety measures in place
Distancing markers are now on the floor to remind you to maintain a safe distance from others
We have limited the number of change rooms available to increase social distancing
Clothing items that you will try on will be pulled from the floor for a period of time before returning it back to our shelves
We encourage you to avoid touching products as much as possible - please ask us for help
We encourage you to pay with a debit or credit card instead of cash when possible to limit contact and maintain social distancing
We ask customers who have cold or flu symptoms or who have recently travelled abroad to shop online and refrain from entering our stores