What measures are you taking in-store to protect your customers and employees from COVID-19?

  • All staff will be wearing face protection
  • It is mandatory for masks to be worn by customers (they will be available for purchase at the store if you do not have one)
  • Only two visitors per household permitted and an appointment is required – please see “How do I book an appointment?” for details as appointment times are limited
  • We have increased our cleaning protocols to ensure a safe shopping environment
  • We are cleaning and disinfecting high-touch areas and surfaces more frequently, including changing rooms, counters, and cash registers
  • Hand sanitizing stations have been placed at all our store entrances
  • The number of people allowed in the store at once will be limited, our store staff included
  • We have placed health and safety standards signage throughout your store to remind you of the social distancing and safety measures in place
  • Distancing markers are now on the floor to remind you to maintain a safe distance from others
  • We have limited the number of change rooms available to increase social distancing
  • Clothing items that you will try on will be pulled from the floor for a period of time before returning it back to our shelves
  • We encourage you to avoid touching products as much as possible - please ask us for help
  • We encourage you to pay with a debit or credit card instead of cash when possible to limit contact and maintain social distancing
  • We ask customers who have cold or flu symptoms or who have recently travelled abroad to shop online and refrain from entering our stores