About Shipping, Returns and Exchange Policy

  • Is curb side pick up an option?

    Our retail stores offer curbside pick up.  Please check individual store hours for curbside pick up times. Upon check-out of your online order, choose curbside pick up as the option.  Once you have been notified that your Curbside Order Request has been completed, you will receive a "Ready For P...
  • Is the Tuck Truck operational? Do I need an appointment for the tuck truck?

    Our Tuck Truck is operational at this time for select schools.  Please check www.dgn-kilters.com for up to date information on our Tuck Truck specifically related to your school and appointment bookings.
  • What are your shipping fees?

    If you spend more than $150.00 before taxes on our website, then we will ship your purchase for free. Otherwise, there is a flat $10.00 shipping fee (including return labels) for all purchases and returns.  Please note - taxes are applicable on all orders and purchased shipping labels.
  • What is the return or exchange policy?

    You may return or exchange your uniform up to 30 days from the date of purchase.  Beyond the 30 days, you may exchange your uniform for up to 90 days from the date of purchase.   In any case, all products must be unworn, unwashed, unaltered, still tagged and in the original packaging.  Gift card ...